At LA Sport World, we strive to ensure your complete satisfaction with your purchase. If you are not entirely satisfied, we’re here to help. Please read our Returns & Refunds Policy below for details.
1. Return Eligibility
You can return most items within 30 days of receiving your order if:
- The item is unused, unwashed, and in its original packaging.
- The item is in the same condition as when it was delivered, with all tags attached.
Certain items, such as personalized products, perishable goods, or final-sale items, may not be eligible for return. Please check the product description for specific return conditions.
2. Return Process
To initiate a return, please follow these steps:
- Contact us at [email protected] with your order number and reason for return.
- Our team will review your request and provide you with return instructions.
- Ship the item back to the address provided. Please ensure the item is securely packaged to avoid damage during transit.
Note: Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.
3. Refunds
Once we receive and inspect your returned item, we will notify you via email about the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days to your original payment method.
- Shipping fees and any customs duties are non-refundable.
4. Exchanges
If you need a different size, color, or replacement for a defective item, please contact us at [email protected]. We will assist you with the exchange process based on product availability.
5. Damaged or Defective Items
If your item arrives damaged or defective:
- Please contact us immediately at [email protected] with photos of the item and packaging.
- We will arrange a replacement or refund at no additional cost.
6. Non-Returnable Items
The following items are not eligible for return or refund:
- Personalized or customized products
- Items marked as final sale
- Perishable goods
7. Contact Us
For any questions or concerns about returns and refunds, please reach out to us:
📧 Email: [email protected]
Thank you for shopping with LA Sport World. We value your trust and are committed to providing a hassle-free shopping experience.